I Gal, I Doron - International Journal for Quality in Health Care, 2007 - academic.oup.com
Objective To examine the prevalence of informal complaints on health services among clients of Health Maintenance Organizations, and explore demographic correlates. Such …
S Schnitzer, A Kuhlmey, H Adolph… - … Journal for Quality in …, 2012 - academic.oup.com
Objective Patient complaints about the health care system and medical services are regarded as indicators of shortcomings in health care systems. This article examines the …
I Doron, I Gal, M Shavit, P Weisberg-Yosub - European journal of ageing, 2011 - Springer
To examine the patterns and prevalence of complaints about health services among older clients of Health Maintenance Organizations (HMOs), explore demographic correlates, and …
BO Anderson, CH Yip, S Ramsey, M Groot… - The Breast …, 2007 - academia.edu
ME TODOS Un grupo internacional de expertos en cáncer de mama y promotores de la causa se reunio en Bethesda (Maryland), EUA, del 12 al 15 de enero de 2005, a fin de …
I Gal, P Weisberg-Yosub, M Shavit… - Journal of Disability …, 2010 - journals.sagepub.com
This study examined the extent to which people with disabilities express their voices and present complaints about the quality of health services, and how their complaints are …
L Regan - Washington, DC: American Council of Life Insurers, 2007 - Citeseer
Executive Summary The National Insurance Act of 2007 (NIA) was introduced by Senators John Sununu (RNH) and Tim Johnson (D-SD) in May of 2007 to allow for the creation of an …
The spread of diseases underscores the significance of understanding the patient complaint behaviour in order to deliver a quick responsiveness in a very empathetic, reliable, and …
V raziskavi so obravnavani koncepti in izvedba stalnega izboljševanja modela kazalnikov kakovosti zdravstva s povratno informacijo sistema elektronskih pritožb. Podana sta pregled …