Computer workarounds in health information systems (HIS) threaten the potential for gains
in efficiency through computerization aimed at reducing process variability. Eliminating such …

We reviewed papers in core IS outlets that defined the term workaround or presented an
example of a workaround. In the analysis, we used Ogden and Richard's triangle of …

This research contributes to extend Business Process Management (BPM) systems with
resilience support. We applied concepts derived from resilience engineering and the study …

Aims To investigate the perceptions and reported practices of mental health hospital staff
using national hospital electronic health records (EHRs) in order to inform future …

Healthcare information systems such as an Electronic Medication Administration System
(EMAS) have the potential to enhance productivity, lower costs, and reduce medication …

One of the major challenges for European governments is to solve the dilemma of
increasing the security and reducing fraud in international trade, while at the same time …

Contemporary business process systems are built to automate routine procedures.
Automation demands well-understood domains, repetitive processes, clear organisational …

This paper adopts a communities of practice approach to examine how the introduction of a
groupware application in a UK pharmaceuticals company enabled and constrained …

In the current climate of increased accountability in higher education, many colleges and
universities are considering ways to improve their collection and analysis of data and …

This paper analyzes exception handling in business process management (BPM) with a
major focus on resilience, ie, the capability to maintain operations under a wide spectrum of …