[HTML][HTML] A survey on question answering systems with classification

A Mishra, SK Jain - Journal of King Saud University-Computer and …, 2016 - Elsevier
Question answering systems (QASs) generate answers of questions asked in natural
languages. Early QASs were developed for restricted domains and have limited capabilities …

[HTML][HTML] KnowMIS-ABSA: an overview and a reference model for applications of sentiment analysis and aspect-based sentiment analysis

G D'Aniello, M Gaeta, I La Rocca - Artificial Intelligence Review, 2022 - Springer
The analysis of the opinions of customers and users has been always of great interest in
supporting decision-making in many fields, especially in marketing. Sentiment analysis (SA) …

[HTML][HTML] A survey on sentiment analysis challenges

DMEDM Hussein - Journal of King Saud University-Engineering Sciences, 2018 - Elsevier
With accelerated evolution of the internet as websites, social networks, blogs, online portals,
reviews, opinions, recommendations, ratings, and feedback are generated by writers. This …

[HTML][HTML] Recommender systems based on collaborative filtering using review texts—a survey

M Srifi, A Oussous, A Ait Lahcen, S Mouline - Information, 2020 - mdpi.com
In e-commerce websites and related micro-blogs, users supply online reviews expressing
their preferences regarding various items. Such reviews are typically in the textual …

Sentiment analysis: from opinion mining to human-agent interaction

C Clavel, Z Callejas - IEEE Transactions on affective computing, 2015 - ieeexplore.ieee.org
The opinion mining and human-agent interaction communities are currently addressing
sentiment analysis from different perspectives that comprise, on the one hand, disparate …

Geographic question answering: challenges, uniqueness, classification, and future directions

G Mai, K Janowicz, R Zhu, L Cai… - AGILE: GIScience …, 2021 - agile-giss.copernicus.org
As an important part of Artificial Intelligence (AI), Question Answering (QA) aims at
generating answers to questions phrased in natural language. While there has been …

Sentiment analysis of amazon product reviews using hybrid rule-based approach

A Dadhich, B Thankachan - … in Computing: Proceedings of SSIC 2021, 2022 - Springer
In the past few years, retail market industries have taken a broad form to sell the products
online and also to give the opportunity to customers to provide their valuable feedbacks …

[HTML][HTML] Framing twitter public sentiment on Nigerian government COVID-19 palliatives distribution using machine learning

H Adamu, SL Lutfi, NHAH Malim, R Hassan, A Di Vaio… - Sustainability, 2021 - mdpi.com
Sustainable development plays a vital role in information and communication technology. In
times of pandemics such as COVID-19, vulnerable people need help to survive. This help …

Applying sentiment analysis to automatically classify consumer comments concerning marketing 4Cs aspects

HCK Lin, TH Wang, GC Lin, SC Cheng, HR Chen… - Applied Soft …, 2020 - Elsevier
With the rapid development of science and technology, consumers are used to searching
online for evaluations before purchasing products. Manufacturers can also utilize such …

Mining and classifying customer reviews: a survey

L Subhashini, Y Li, J Zhang, AS Atukorale… - Artificial Intelligence …, 2021 - Springer
With the increasing number of customer reviews on the Web, there is a growing need for
effective methods to retrieve valuable information hidden in these reviews, as sellers need to …