On the antipodes of love and hate: The conception and measurement of brand polarization

SAO Ramírez, C Veloutsou… - Journal of Business …, 2024 - Elsevier
Brand polarization represents a somewhat unorthodox approach to brand management.
Rather than foster support and minimise opposition towards a brand, polarization maintains …

Environmental concerns in brand love and hate: an emerging market's purview of masstige consumers

S Singh, R Wagner - Asia-Pacific Journal of Business Administration, 2023 - emerald.com
Purpose Fashion brands are one of the strongest means of expressing consumers identity.
This study explores and empirically validates the concepts of brand love and hate for …

The effects of brand positioning (underdog vs top dog) and comparative advertising

HM Lee, YH Hsu, T Chen, WY Lo… - Marketing Intelligence & …, 2024 - emerald.com
Purpose The purpose of this study is to understand the effect of different brand positions
(underdog vs top dog) and comparative advertising on consumers' brand attitudes …

Customer engagement, moral identity and oppositional brand loyalty in virtual communities

G Cheng, X Han, W Yu, M He - Journal of Product & Brand …, 2024 - emerald.com
Purpose Oppositional brand loyalty poses a challenge to the management of virtual
communities. This study aims to categorize these loyalty behaviors into positive (willingness …

The role of omnichannel integration and digital value in building brand trust: a customer psychological perception perspective

Z Yang, D Hu, X Chen - Internet Research, 2024 - emerald.com
Purpose In the dynamic landscape of the digital economy, companies are increasingly
adopting omnichannel integration strategies to enhance customer experiences. However …

The Year 2023 in Thirteen Leading Journals: A Bibliography of Research in the Area of Consumer Satisfaction, Dissatisfaction and Complaining Behavior

CD Stevens - Journal of Consumer Satisfaction, Dissatisfaction and …, 2024 - jcsdcb.com
A detailed search was conducted to create a bibliography of articles that should prove useful
to researchers that are conducting research in areas related to the mission of the Journal of …

[HTML][HTML] How do consumers react to LGBTQ+ activism? Evidence from mobile phone geolocation data

K van Schie, S Preuss - Maandblad voor Accountancy en …, 2024 - mab-online.nl
Corporate activism is an important tool to bring attention to societal issues. While it can have
many benefits, it also comes with risks, such as alienating a relevant share of a firm's …

Rabbani's Brand Polarization Strategy in Advertising

D Safitri, N Arina, Y Adhani, C Cu - KnE Social Sciences, 2024 - knepublishing.com
Polarization is now becoming a strategy in campaigning ads. Rabbani as a hijab brand also
uses a polarization strategy. On December 25, 2022, Rabbani released an advertisement on …