A growing shortfall exists between the number of older individuals who require healthcare
support and the number of qualified healthcare professionals who can provide this. Robots …

This introductory textbook presents a variety of approaches and perspectives that can be
employed to analyze any sample of discourse. The perspectives come from multiple …

Rapport has been identified as an important function of human interaction, but to our
knowledge no model exists of building and maintaining rapport between humans and …

Modern industrial robots are increasingly moving toward collaborating with people on
complex tasks as team members, and away from working in isolated cages that are …

In this paper, we propose a semi-automatic social intelligent negotiation dialogue system
that interweaves task utterance with conversational strategies to engage human users in …

The role of rapport facilitating cooperation and information disclosure has been widely
acknowledged by both researchers and practitioners across professional information …

This paper elaborates a research agenda on cultural norms in communication, negotiation,
and conflict management. Our agenda is organized around five questions on negotiation …

Background For robots to be effectively used in health applications, they need to display
appropriate social behaviors. A fundamental requirement in all social interactions is the …

Enhancing the rapport between the human and the robot will be an essential element in
successfully developing robotic assistants, especially ones working in our homes. We use a …

COVID-19 fostered a remote technology boom in the world of dispute resolution. Pre-
pandemic, adoption of technical innovation in dispute resolution was slow moving. Some …