Artificial-Intelligence-enabled voice assistants, such as Alexa and Siri, are increasingly
replacing search engines as consumers actively employ the former to accomplish a variety …

With the advancement of digitalization, mobile financial services have become increasingly
popular as they offer convenient, accessible, and secure ways to manage finances. This …

The rapid growth of digitalization is being used for the betterment of the banking and
financial services sector and many other industries. Digital banking (DB) is transforming …

Abstract Internet of Things (IoT) embraces Internet technologies supporting remote and
mobile applications including Mobile Wallet (M-Wallet). The M-Wallet is an electronic wallet …

This article investigates how omni-channel services operations are building technology-
based business networks. It uses a case study research, which includes multiple sources of …

This article is based on a study that aims to analyze factors influencing the acceptance of
contactless payment devices by customers in Germany. Its purpose is to explain the …

The YelloTalk application is highly popular among the Generation Z demographic, owing to
the rapid advancements in technology, which present an opportunity for its growth. This …

This study explores how mobile proximity payments (MPP)(eg, Apple Pay) create customer
value in the service experience compared to traditional payment methods (eg cash and …

Implications The model enables decision-making with respect to the integration of
cryptocurrencies within a multi-payment processing architecture for SMEs in addition to …

The patronage of debit-cards on POS terminals has focused specifically on predictors with
sharp contrasts in findings, while poor attention on gender analysis to debit card adoption on …