Metrics for explainable AI: Challenges and prospects

RR Hoffman, ST Mueller, G Klein, J Litman - arXiv preprint arXiv …, 2018 - arxiv.org
The question addressed in this paper is: If we present to a user an AI system that explains
how it works, how do we know whether the explanation works and the user has achieved a …

Trust in robots: Challenges and opportunities

BC Kok, H Soh - Current Robotics Reports, 2020 - Springer
Abstract Purpose of Review To assess the state-of-the-art in research on trust in robots and
to examine if recent methodological advances can aid in the development of trustworthy …

Artificial intelligence and human workers interaction at team level: a conceptual assessment of the challenges and potential HRM strategies

A Arslan, C Cooper, Z Khan, I Golgeci… - International Journal of …, 2022 - emerald.com
Purpose This paper aims to specifically focus on the challenges that human resource
management (HRM) leaders and departments in contemporary organisations face due to …

How to evaluate trust in AI-assisted decision making? A survey of empirical methodologies

O Vereschak, G Bailly, B Caramiaux - … of the ACM on Human-Computer …, 2021 - dl.acm.org
The spread of AI-embedded systems involved in human decision making makes studying
human trust in these systems critical. However, empirically investigating trust is challenging …

A meta-analysis of factors influencing the development of trust in automation: Implications for understanding autonomy in future systems

KE Schaefer, JYC Chen, JL Szalma… - Human …, 2016 - journals.sagepub.com
Objective: We used meta-analysis to assess research concerning human trust in automation
to understand the foundation upon which future autonomous systems can be built …

A multidimensional conception and measure of human-robot trust

BF Malle, D Ullman - Trust in human-robot interaction, 2021 - Elsevier
Robots are increasingly used in social applications, which raise challenges regarding
people's trust in robots. A modern conception of human-robot trust must go beyond the …

Evolving trust in robots: specification through sequential and comparative meta-analyses

PA Hancock, TT Kessler, AD Kaplan, JC Brill… - Human …, 2021 - journals.sagepub.com
Objective The objectives of this meta-analysis are to explore the presently available
empirical findings on the antecedents of trust in robots and use this information to expand …

Measures for explainable AI: Explanation goodness, user satisfaction, mental models, curiosity, trust, and human-AI performance

RR Hoffman, ST Mueller, G Klein… - Frontiers in Computer …, 2023 - frontiersin.org
If a user is presented an AI system that portends to explain how it works, how do we know
whether the explanation works and the user has achieved a pragmatic understanding of the …

[PDF][PDF] The role of trust in human-robot interaction

M Lewis, K Sycara, P Walker - Foundations of trusted autonomy, 2018 - library.oapen.org
Robots and other complex autonomous systems offer potential benefits through assisting
humans in accomplishing their tasks. These beneficial effects, however, may not be realized …

Trust calibration within a human-robot team: Comparing automatically generated explanations

N Wang, DV Pynadath, SG Hill - 2016 11th ACM/IEEE …, 2016 - ieeexplore.ieee.org
Trust is a critical factor for achieving the full potential of human-robot teams. Researchers
have theorized that people will more accurately trust an autonomous system, such as a …