Expected impact of industry 4.0 technologies on sustainable development: A study in the context of Brazil's plastic industry

EOB Nara, MB da Costa, IC Baierle, JL Schaefer… - Sustainable Production …, 2021 - Elsevier
The impact of Industry 4.0 technologies on sustainability based on economic, environmental,
and social aspects is gaining increasing attention from researchers. In this study, we …

Applying fuzzy AHP and TOPSIS method to identify key organizational capabilities

TY Chou, YT Chen - Mathematics, 2020 - mdpi.com
Core competency is the basis of promoting a competitive advantage for any organization;
this study aims to establish an objective and systematic assessment model for companies to …

Evaluating Turkish Banks' Complaint Management Performance Using Multi-Criteria Decision Analysis

T Arsu, MB Aytaç - Data Analytics for Management, Banking and Finance …, 2023 - Springer
Digitalization increased the number of transactions made by individual customers in the
banking market because of the ease of access and use of digital banking systems. Also, the …