Emotional intelligence in policing: a state-of-the-art review

O Magny, N Todak - Policing: An International Journal, 2021 - emerald.com
Purpose Emotional intelligence (EI) reflects an ability to acknowledge one's own emotional
state and keep one's emotions in balance while recognizing emotions in others, managing …

The influence of emotional intelligence and personal styles of dealing with conflict on strategic decisions

R Alharbi, A Alnoor - PSU Research Review, 2022 - emerald.com
Purpose Organizations seek to achieve the best results for their strategic decisions by
increasing the effectiveness of the vertical and horizontal interconnection. This leads to an …

[PDF][PDF] Psicopatía, Agresión y Violencia: un Análisis de la Interrelación en una Muestra de Delincuentes

TA del Hierro, MEP Fernández… - Anuario de Psicología …, 2022 - redalyc.org
El presente estudio investiga la relación entre la psicopatía y la reincidencia, así como el
tipo de agresión (instrumental y/o expresiva) más característico de la psicopatía. Los …

[PDF][PDF] Decision-making styles in adolescent offenders and non-offenders: Effects of emotional intelligence and empathy

A de Jesús Cardona-Isaza, SV Jiménez… - Anuario de Psicología …, 2022 - redalyc.org
The literature indicates that adolescents with delinquent behavior have greater difficulty
making rational decisions and show lower emotional intelligence and empathy. Decision …

Increasing crisis hostage negotiator effectiveness: Embracing awe and other resilience practices

J Thompson, AR Grubb, N Ebner, A Chirico… - Cardozo J. Conflict …, 2022 - HeinOnline
Crisis and hostage negotiators are conflict resolution professionals who work toward
peacefully resolving tense and possible volatile incidents. These law enforcement …

From deployment to debriefing: Introducing the DIAMOND model of hostage and crisis negotiation

AR Grubb, SJ Brown, P Hall… - Police practice and …, 2021 - Taylor & Francis
Hostage and crisis negotiation is one tactical option available to incident commanders when
responding to critical incidents. Whilst several models of negotiation exist, there is limited …

Decision-making in highly stressful emergencies: The interactive effects of trait emotional intelligence

SM Dilawar, DK Durrani, X Li, MA Anjum - Current psychology, 2021 - Springer
The purpose of this study was to examine whether, how, and when trait emotional
intelligence (EI) influences the relationships between operational stress and decision …

Utilizing multiple intelligences as a means to improving claim performance outcomes in project-based organizations

AM Mirzaee, I Martek - Engineering, Construction and Architectural …, 2024 - emerald.com
Purpose Project claim performance is often poor with negative consequences for project-
based organizations (PBOs). Conflict and emotion are reported to impact organizational …

“The more you do, the more comfortable you feel”: The police hostage and crisis negotiator journey

AR Grubb, SJ Brown, P Hall, E Bowen - Journal of police and criminal …, 2022 - Springer
Hostage and crisis negotiators are specialist police officers utilised internationally by police
forces to resolve hostage and crisis incidents. Whilst the role has been heavily documented …

From “sad people on bridges” to “kidnap and extortion”: Understanding the nature and situational characteristics of hostage and crisis negotiator deployments

AR Grubb, SJ Brown, P Hall… - Negotiation and Conflict …, 2019 - Wiley Online Library
Hostage and crisis negotiation is well established as a police tool, and there is a growing
body of literature that provides academic insight into the phenomenon. Academics have …