Purpose Digitalization is transforming public service delivery, potentially increasing
efficiency and availability but risking excluding vulnerable people with weak digital skills …

Purpose This study investigates drivers of local governments' digitalization, focusing on
contextual factors that can help explain the level of e-government development. Concretely …

Digital transformation has become a topic of interest since public institutions digitalize their
processes to improve efficiency, while citizens wish to solve their issues through online …

The aim of this study was to identify the attitudes of carers and trainers of older people
towards media education and digital inclusion. A qualitative analysis of the statements of 72 …

Purpose Institutional change (IC) programs in the public sector are often driven by
sustainability and digitalisation as contextual factors, contributing to the development of …

This article aims to analyze the influence of three e-Governance information system (IS)
quality dimensions–information, system and service quality on usage intention, citizen …

Digital transformation significantly influences public administration by integrating advanced
technologies such as artificial intelligence, blockchain, and big data analytics across various …

Abstract Pada era Society 5.0, teknologi digital berkembang pesat dan memengaruhi
berbagai sektor, termasuk pemerintahan. Society 5.0 mengintegrasikan dunia fisik dan …

This research investigates the students who are currently enrolled in the Faculty of
Economics & Business at Universitas Muhammadiyah Yogyakarta and examine the …

El estudio tuvo como objetivo analizar la influencia del gobierno electrónico en la calidad
del servicio ofrecido a los usuarios de un organismo regulador en el departamento de San …