Moral obligation in online social interaction: Clicking the “like” button

X Xu, Z Yao, TSH Teo - Information & Management, 2020 - Elsevier
Social media greatly facilitate online social interaction among friends, and user behavior in
social interaction may be influenced by interpersonal relationships. While individuals …

Relationship intention and relationship quality as predictors of clothing retail customers' loyalty

S Kuhn, P Mostert - The International Review of Retail, Distribution …, 2018 - Taylor & Francis
Retailers endeavour to establish and maintain strong relationships with customers in order
to build customer loyalty. Unfortunately, such endeavours are not always successful as not …

Does Traditional Guanxi Still Matter in Social Commerce: An Empirical Study in Taiwan

WK Wu - Journal of Theoretical and Applied Electronic …, 2020 - mdpi.com
This study aims to explore if traditional guanxi facets (ie, ganqing, renqing and mianzi)
between buyer and seller affect buyer's trust in seller, recommendation and purchase …

Content strategies for Facebook marketing: A case study of a leading fast-food brand page

LT Wright, H Gaber, R Robin, H Cai - Back to the future: Using marketing …, 2018 - Springer
Executing effective posting strategies is becoming a key success factor in social media
marketing campaigns. This article aims to identify which types of posts are mostly effective in …

Social media platforms as a tool for sharing emotions. A perspective upon the national security agencies

RD Leon, LM Marcu - Management Dynamics in the Knowledge …, 2016 - ceeol.com
Emotions importance increases even more in the context of the national security agencies.
Since their mission is to protect and defend the citizens against attacks and also to provide …

The effect of corporate social responsibility content on consumer engagement behaviours on Facebook brand pages in Egypt

HR Gaber, A Elsamadicy - Journal of Customer Behaviour, 2020 - ingentaconnect.com
The purpose of this paper is to study how companies communicate their corporate social
responsibility (CSR) practices on their Facebook pages, and it also investigates the impact …

Estrategias de comunicación digital y el posicionamiento en plataformas musicales para las bandas de rock independientes, Lima metropolitana 2020

RJ Ynfanzón Saco - 2020 - repositorio.ucv.edu.pe
La presente investigación, titulada “Estrategias de comunicación digital y el
posicionamiento en plataformas musicales para las bandas de rock independientes, Lima …

[PDF][PDF] Complaints and service recovery responses on South African banks' facebook fan pages: a netnographic study.

N Phambuka - 2022 - core.ac.uk
The internet transformation over the past decade has changed the way businesses and
consumers communicate. Instead of face-to-face transactions, businesses can now interact …

Consumer engagement in social media based brand communities: a study of Facebook and fast-food in Egypt

HRAEW Gaber - 2017 - eprints.hud.ac.uk
This research project was conducted in response to several calls by marketing scholars and
practitioners for a better understanding of the concept of consumer engagement in general …

Sharing emotions through social media: a comparative analysis between the private and public digital affect cultures

RD Leon - International Review of Sociology, 2021 - Taylor & Francis
The research concentrates on describing how emotions are shared on private and public
digital affect cultures. Two case study units are selected from private and public …