Antecedents and consequences of customer engagement on Facebook: An attachment theory perspective

R Hinson, H Boateng, A Renner… - Journal of Research in …, 2019 - emerald.com
Purpose Marketing researchers have usually studied consumers' attachment to brands from
an emotional bonding perspective. However, the purpose of this study is to show that …

Converting students into university brand evangelists: an empirical evidence from the higher education sector in Tanzania

D Amani - Journal of Marketing for Higher Education, 2024 - Taylor & Francis
Following major strategic policy reforms and transformations in the higher education sector,
branding as a strategic resource has become an integral part of the strategic decisions of …

Do zoom meetings really help? A comparative analysis of synchronous and asynchronous online learning during Covid‐19 pandemic

R Zhang, NC Bi, T Mercado - Journal of computer assisted …, 2023 - Wiley Online Library
Background Online learning and teaching were globally popularized due to the impact of
Covid‐19. The pandemic has made both synchronous and asynchronous online learning …

You are what you communicate: on the relationships among university brand personality, identification, student participation, and citizenship behaviour

F Naheen, TH Elsharnouby - Journal of Marketing for Higher …, 2024 - Taylor & Francis
This article presents an empirical investigation of the effects university brand personality and
student–university identification have on student participation and citizenship behaviour in …

Does trust play a role when it comes to donations? A comparison of Italian and US higher education institutions

B Francioni, I Curina, C Dennis, S Papagiannidis… - Higher Education, 2021 - Springer
Higher education institutions (HEIs) have experienced severe cutbacks in funding over the
past few years, with universities examining options for alternative funding streams, such as …

Antecedents of students' identification with university brands: A study on public universities in Iran

R Fazli-Salehi, MR Esfidani, IM Torres… - Asia Pacific Journal of …, 2019 - emerald.com
Purpose Universities are increasingly encountering high levels of national and international
competition. In order for universities to continue with their business success and expansion …

Purpose-driven leadership and organizational success: a case of higher educational institutions

PC Hong, JC Chennattuserry, X Deng… - Leadership & …, 2021 - emerald.com
Purpose This paper aims to examine the relationships between organizational purpose,
leadership practices and sustainable outcomes for universities in emerging economies. We …

Alumni connectedness and its role in intention to contribute to higher education institutions

AE Maulana, PG Patterson, A Satria… - Journal of Marketing for …, 2024 - Taylor & Francis
This study proposes a new giving behavior model for higher education institutions (HEI),
featuring alumni connectedness as a primary predictor. This contrasts with previous studies …

Does customer experience always benefit company? Examining customers' epistemic motivation and interaction with service contexts

VT Mai Chi, W Paramita… - Australasian Marketing …, 2022 - journals.sagepub.com
The main purpose of this study is explaining how and when customer experience benefits
the company. Built upon social identity theory, we propose that customer experience leads …

Building a sustainable higher education sector in the UAE

S Jose, J Chacko - International Journal of Educational Management, 2017 - emerald.com
Purpose The purpose of this paper is to examine the relevant economic aspects that could
affect the sustainability of the HE sector in the UAE. Design/methodology/approach Data are …