Although one of the main reasons for the interest in organizational citizenship behaviors
(OCBs) is the potential consequences of these behaviors, no study has been reported that …

The rapid growth of research on organizational citizenship behaviors (OCBs) has resulted in
some conceptual confusion about the nature of the construct, and made it difficult for all but …

In this study, we highlight the need and develop a framework for customer engagement (CE)
by reviewing the marketing literature and analyzing popular press articles. By understanding …

The present research investigates the effects of “High Performance Work Systems (HPWS)”
on employees'“work engagement” and “service-oriented Organizational Citizenship …

The surge in academic and practical interest in the topic of value co-creation (VCC)
highlights an equivocal understanding of its conceptual boundaries and empirical …

Building on a social identity framework, our cross-level process model explains how a
manager's servant leadership affects frontline employees' service performance, measured …

Psychological ownership has emerged as an important predictor of workplace motivations,
attitudes, and behaviors. While components of psychological ownership theory have been …

This study proposes and tests a research model that investigates whether work engagement
functions as a mediator of the effects of high-performance work practices (HPWPs) on job …

This article theorizes and empirically tests the relationship between employee perceptions of
human resource practices and their propensity to adopt sustainable behavior (SB) to support …

This study analyzes the work performance of salespeople with a competitive disposition. The
results show a positive link between dispositional competitiveness and discretionary …