Informal street vending: a systematic review

N Peimani, H Kamalipour - Land, 2022 - mdpi.com
Within the past decade, there has been a surge of interest in investigating the dynamics of
informal street vending, motivated by the need to address economic, social, and political …

Tourist behaviour towards self-service hotel technology adoption: Trust and subjective norm as key antecedents

AK Kaushik, AK Agrawal, Z Rahman - Tourism Management Perspectives, 2015 - Elsevier
The hospitality industry is expanding with an ever evolving technology adoption process and
novel possibilities of adoption of new technologies are constantly being explored. Over the …

Untact: Customer's acceptance intention toward robot barista in coffee shop

HJ Sung, HM Jeon - Sustainability, 2020 - mdpi.com
Restaurants have been using robots to meet the increasing consumer demand for food
customization and safety and contactless service operations. This study identified the …

Leveraging the technology acceptance model for mobile commerce adoption under distinct stages of adoption: A case of micro businesses

T Pipitwanichakarn, N Wongtada - Asia Pacific Journal of Marketing …, 2021 - emerald.com
Purpose The purpose of this paper is to investigate the role of trust and perceived enjoyment
in the technology acceptance model by distinguishing distinct stages of adoption among …

Customer satisfaction with telephone-based self-service technology: investigating the role of 'gender'of the voice assistant

K Nagar - Journal of Marketing Communications, 2024 - Taylor & Francis
Digitalization across industries is increasingly changing the way customers interact with
service providers. One of the most significant influences of digitalization on service …

Context-specific theorizing in ICT4D research

FK Andoh-Baidoo - Information Technology for Development, 2017 - Taylor & Francis
Scholars have provided diverse reasons for the failure of information and communication
technology for development (ICT4D) research to achieve positive results. Like the …

Role of risk perception and situational factors in mobile payment adoption among small vendors in unorganised retail

B Ramtiyal, D Verma, AS Rathore - Electronic Commerce Research, 2022 - Springer
This article focuses on studying the inter-relationships among various types of perceived risk
and assessing the degree of perceived risk (PR) in the Adoption of MPS by Retailers in …

Present and future of the use and impact of information and communication technology in informal microenterprises: Insights from India

PV Ilavarasan - The Electronic Journal of Information Systems …, 2019 - Wiley Online Library
Using Indian cases, the present paper argues that the usage of information and
communication technologies (ICTs) in informal microenterprises in the developing world is …

Investigating consumers' adoption of SSTs–a case study representing India's hospitality industry

AK Kaushik, V Kumar - Journal of Vacation Marketing, 2018 - journals.sagepub.com
The present study develops and validates an extended model of tourists' adoption intention
towards self-service technologies (SSTs) to examine whether tourists prefer SSTs over …

Self-service innovativeness scale: introduction, development, and validation of scale

AK Kaushik, Z Rahman - Service Business, 2016 - Springer
Consumer innovativeness is a central variable in innovation diffusion and adoption
literature. The foremost challenge confronted by investigators involved in innovation …