From offline to online: understanding users' switching intentions from traditional wealth management services to mobile wealth management applications

JC Lee, J Wang - International Journal of Bank Marketing, 2023 - emerald.com
Purpose Financial technology (Fintech) brings about innovative financial services, such as
the possibility of introducing mobile wealth management applications (apps) into consumers' …

Switching intention of conventional bank customers to Sharia bank based on push-pull-mooring theory

H Monoarfa, RA Al Adawiyah, W Prananta… - Journal of Islamic …, 2024 - emerald.com
Purpose This study aims to see the variables of customer satisfaction level, attractiveness of
alternatives, subjective norms and level of religiosity of conventional bank customers in West …

The push, pull, and mooring effects toward switching intention to halal cosmetic products

H Al-Banna, SM Jannah - Journal of Islamic Marketing, 2023 - emerald.com
Purpose The paper aims to investigate the push, pull and mooring effects towardswitching
intention to halal cosmetic products. Design/methodology/approach The rapid growth of the …

Hotel data privacy: strategies to reduce customers' emotional violations, privacy concerns, and switching intention

J Yu, H Moon, BL Chua, H Han - Journal of Travel & Tourism …, 2022 - Taylor & Francis
This study develops a solid theoretical framework explaining data vulnerability,
psychological anxiety, and switching intention of customers through hotel data privacy. Data …

Customers' continuance usage of mobile payment during the COVID-19 pandemic

I Handoko - Spanish Journal of Marketing-ESIC, 2022 - emerald.com
Purpose The COVID-19 pandemic has significantly affected how consumers make payment
choices. This study aims to develop a comprehensive model explaining customers' …

Modeling consumer's switching intentions regarding 5G Technology in China

Z Tang, SK Shah, M Ahmad… - International Journal of …, 2022 - World Scientific
Switching from current technology to disruptive technology entails advantages, sacrifices,
and a variety of other considerations that are not encountered in the case of 5G technology …

Switching to peer-to-peer accommodation (P2PA): an extended push-pull-mooring model perspective from emerging economy

A Gupta, H Mahajan, N Dogra, R Dogra - Journal of Hospitality and …, 2023 - emerald.com
Purpose Drawing on the Push-Pull-Mooring model, this study sheds light on the factors that
drive tourists to switch from traditional hotels to peer-to-peer accommodation (P2PA) in light …

Explaining technology migration against the change in terms of use: an fsQCA approach

L Dahabiyeh, A Farooq, F Ahmad… - Information Technology & …, 2024 - emerald.com
Purpose During the past few years, social media has faced the challenge of maintaining its
user base. Reports show that the social media giants such as Facebook and Twitter …

Determinants of smartphone brand switching intention of consumers in Hong Kong

M Ng, M Law, KK Lin - Journal of Marketing Analytics, 2024 - Springer
Competition in the smartphone market has been keen and fierce, and customers' switching
behavior has become a primary concern for smartphone marketing. This study focuses on …

Are millennial travelers ready to switch to branded hostels? Empirical investigation using push-pull-mooring model

H Mahajan, N Arora, A Gupta - Leisure/Loisir, 2024 - Taylor & Francis
Branded hostel, an innovative format, is emerging as a challenger to traditional hotels. This
study empirically investigates the switching intentions of millennials to branded hostels …