Business models are becoming more inclined towards platforms, which allow inclusion of
diverse participants to promote leveraged growth and modularity of offerings. Despite being …

While consumer engagement and value cocreation research proliferate, it is important to
explore these concepts from an ecosystem-based multi-stakeholder perspective as …

While the new‐age technologies do provide firms with opportunities to engage with
customers better, they create undesired effects such as stress among customers in terms of …

Corporate Social Responsibility (CSR) has become a vital factor in how organizations run
their businesses. Consumers are becoming more aware of it and are expecting it from …

Digital transformation has had an unprecedented influence on all sectors of business over
the last decade. We are now entering an era characterized by the extensive digital …

As we reach the fifth anniversary of the Declaration of the United Nations 2030 Agenda for
Sustainable Development, the tourism sector responsible for over 10% of the world's GDP …

This research demonstrates how collaborative feedback and resource investments in supply
chain management and logistics-based partnerships influence the establishment of inter …

For a recycling system to work, both stakeholders and households need to feel engaged in
the process. When studying engagement in the context of recycling, it is clear that a broader …

Purpose Consumer brand relationship literature has recently seen a surge of studies on
brand hate, its antecedents and outcomes. Hate alone will not drive consumers to engage in …

Consumers share the physical environment with other consumers in various service
settings. The presence of other consumers is a critical part of the service experience and can …