W Guo, Q Luo - Journal of Retailing and Consumer Services, 2023 - Elsevier
Consumers increasingly use intelligent personal assistants for shopping, given their advantages of being hands-free and voice-controlled, enabling individuals to multi-task …
The evolving landscape of physical retailing necessitates a reevaluation of personalization approaches to meet existing market conditions and the demands of modern customers. In …
Smart retail stores have been gaining momentum in smart retailing. Instead of relying on in- store staff like traditional counterparts, smart retail stores provide an unmanned environment …
The success of baby monitoring systems is heavily dependent on their design. Well- designed systems can enhance user experience, improve accuracy, and increase trust in …
Y Kim, J Seok, T Roh - Technological Forecasting and Social Change, 2023 - Elsevier
The spread of COVID-19 has sparked interest in consumer experience research in contactless technologies and related industries in which no human factor is involved during …
Purpose This study aims to embark on a bibliometric journey through the International Journal of Retail & Distribution Management (IJR&DM) to delve into its rich repository of …
R Miao, B Li - Technological Forecasting and Social Change, 2022 - Elsevier
With the development of society, social networks have been integrated into people's daily life and work, as well as in mainstream communication tools. However, the current …
R Pillai, B Sivathanu, NP Rana - Journal of Business Research, 2025 - Elsevier
The emergence of Metaverse has transformed the consumer shopping experience. This novel e-commerce platform offers a fresh approach to shopping, with Generation Z primarily …
S Lahmeyer, E Roemer - The International Review of Retail …, 2024 - Taylor & Francis
This paper aims to explore the link between consumer-facing technologies and customer experience in physical retail environments. It uses a semi-systematic literature review to …