Understanding the determinants of online review helpfulness: A meta-analytic investigation

H Hong, D Xu, GA Wang, W Fan - Decision Support Systems, 2017 - Elsevier
Online consumer reviews can help customers reduce uncertainty and risks faced in online
shopping. However, the studies examining the determinants of perceived review helpfulness …

Assessing factors influencing technology adoption for online purchasing amid COVID-19 in Qatar: moderating role of word of mouth

H Al Halbusi, K Al-Sulaiti, J Abbas… - … in Environmental Science, 2022 - frontiersin.org
The COVID-19 pandemic developed new challenges for global consumers. In response to
this disaster, digital technology users have faced the necessity to adopt and use specific …

How online reviews affect purchase intention: a new model based on the stimulus-organism-response (S-O-R) framework

L Zhu, H Li, FK Wang, W He, Z Tian - Aslib Journal of Information …, 2020 - emerald.com
Purpose The relationship between online reviews and purchase intention has been studied
in previous research. However, there was little knowledge about the effect of information …

[HTML][HTML] Sustainably sustaining (online) fashion consumption: Using influencers to promote sustainable (un) planned behaviour in Europe's millennials

L Johnstone, C Lindh - Journal of Retailing and Consumer Services, 2022 - Elsevier
This study explores if, how and through what channels millennials' sustainability values
translate into action when it comes to fashion garments. By testing a research model on 448 …

Effect of online review sentiment on product sales: The moderating role of review credibility perception

Q Wang, W Zhang, J Li, F Mai, Z Ma - Computers in Human Behavior, 2022 - Elsevier
Online reviews are of great importance in supporting the purchasing decision making of
online consumers. With the prospering of e-commerce, increasingly fraudulent reviews are …

Mining meaning from online ratings and reviews: Tourist satisfaction analysis using latent dirichlet allocation

Y Guo, SJ Barnes, Q Jia - Tourism management, 2017 - Elsevier
Consumer-generated content has provided an important new information medium for
tourists, throughout the purchasing lifecycle, transforming the way that visitors evaluate …

The influence of eWOM in social media on consumers' purchase intentions: An extended approach to information adoption

I Erkan, C Evans - Computers in human behavior, 2016 - Elsevier
Social media websites have created valuable opportunities for electronic word of mouth
(eWOM) conversations. People are now able to discuss products and services of brands …

Moderating effects of time pressure on the relationship between perceived value and purchase intention in social E-commerce sales promotion: Considering the …

L Peng, W Zhang, X Wang, S Liang - Information & Management, 2019 - Elsevier
How does customer perceived value influence purchase intention in online flash sales on
social e-commerce platforms? This study investigates the role of time pressure and product …

The effect of electronic word of mouth on sales: A meta-analytic review of platform, product, and metric factors

A Babić Rosario, F Sotgiu, K De Valck… - Journal of marketing …, 2016 - journals.sagepub.com
The increasing amount of electronic word of mouth (eWOM) has significantly affected the
way consumers make purchase decisions. Empirical studies have established an effect of …

[图书][B] Electronic word-of-mouth (eWOM)

E Ismagilova, YK Dwivedi, E Slade, MD Williams… - 2017 - Springer
With the growth of Internet technologies more and more consumers are using it as a tool for
information seeking about a product or a company. Enhancement of the Internet, popularity …