Hospitality and tourism service innovation: A bibliometric review and future research agenda

H Shin, RR Perdue - International Journal of Hospitality Management, 2022 - Elsevier
Adopting a life cycle innovation process model, including innovation creation, diffusion, and
evaluation, this research analyzed the knowledge development of service innovation …

Innovation research in tourism: Research streams and actions for the future

B Pikkemaat, M Peters, BF Bichler - Journal of Hospitality and Tourism …, 2019 - Elsevier
This paper provides an updated review of tourism innovation literature. For this purpose, it
builds on a systematic literature analysis that provides a structured and systematic way to …

[HTML][HTML] The role of business model innovation in the hospitality industry during the COVID-19 crisis

M Breier, A Kallmuenzer, T Clauss, J Gast… - International Journal of …, 2021 - Elsevier
The hospitality industry worldwide is among the hardest-hit industries from the COVID-19
lockdowns. Initial theoretical and practical observations in the hospitality industry indicate …

Hotels' COVID-19 innovation and performance

A Sharma, H Shin, MJ Santa-María… - Annals of Tourism …, 2021 - Elsevier
To navigate the unchartered terrain that has resulted from the pandemic, there is a palpable
need for hotels to re-assess current business practices, and quickly devise new and …

An integrative framework for business model innovation in the tourism industry 旅游业商业模式创新的综合框架

S Kraus, A Kallmuenzer, DK Kanbach… - The service industries …, 2023 - Taylor & Francis
摘要旅游业现在处于不断变化的时代。 COVID-19 大流行病和伴随的负面经济影响对客户行为
产生了重大影响, 并加速了公司创新的需要。 商业模式创新( BMI) 的概念被证明是一种合适的 …

Innovativeness and customer value co-creation behaviors: Mediating role of customer engagement

CH Yen, HY Teng, JC Tzeng - International Journal of Hospitality …, 2020 - Elsevier
Customer value co-creation behaviors play a crucial part in determining customer
satisfaction. However, few restaurant literatures have examined how innovativeness …

Sustainability in tourism as an innovation driver: An analysis of family business reality

GC Elmo, G Arcese, M Valeri, S Poponi, F Pacchera - Sustainability, 2020 - mdpi.com
Sustainable tourism can be the motivation to manage resources to satisfy environmental,
social and economic needs through cultural integrity, biological diversity, ecological …

Innovative drivers for family business models in tourism

G Arcese, M Valeri, S Poponi, GC Elmo - Journal of Family Business …, 2021 - emerald.com
Purpose The aim of this paper is to verify whether, in the tourism sector, the “family business
model” is an important development opportunity and, in particular, if it is an innovation driver …

Entrepreneurship in tourism firms: A mixed-methods analysis of performance driver configurations

A Kallmuenzer, S Kraus, M Peters, J Steiner… - Tourism …, 2019 - Elsevier
Tourism firms' financial performance is determined by a complex interplay of factors, both
internal and external to the firm. Predominant internal factors are their entrepreneurial …

Key drivers of innovation capability in hotels: implications on performance

P Pascual-Fernández, ML Santos-Vijande… - International Journal of …, 2021 - Elsevier
Innovation capability is critical for the modernization and competitiveness of the hotel
industry. This work analyzes the role of hotels' innovative culture, market orientation, and …