Implementing experiential marketing in the digital age for a more sustainable customer relationship

AM Urdea, CP Constantin, IM Purcaru - Sustainability, 2021 - mdpi.com
We reviewed 58 empirical articles from the last two decades on experiential marketing in the
e-commerce context. This literature review seeks to shed light into the fields of experiential …

[HTML][HTML] Experience intensification to purchase intentions of derivative works in service-intensive industries: An empirical study

S Guan, CWF Chao, F Tian - Journal of Retailing and Consumer Services, 2024 - Elsevier
In service-intensive industries, the main product is customer experience. Customer
experience may be enhanced through the use of derivative works, a powerful marketing …

[PDF][PDF] Towards sustainable fashion consumption: An exploratory study of consumer behavior in a developing country

V Mohammed, A Razé - Journal of Sustainable Marketing, 2023 - luminousinsights.net
This article adds to the ongoing debate on the role of consumer behavior in promoting
sustainability in the fashion industry. It draws its findings from a case study of the behavior of …

The Impact of Advertising Credibility on Purchase Intentions: An Empirical Study among Iraqi Facebook Users

RA Mosa - European Journal of Business and Management …, 2021 - ejbmr.org
With the acceleration of the wave of technological developments, the advertising industry
started to abandon its traditional tools adopted in addressing customers. The advertising …

[PDF][PDF] Virtual community, customer experience, and brand ambassador: purchasing decision on youtube

LA Mani, NS Ganisasmara… - Journal of Theoretical and …, 2022 - karyailmiah.uho.ac.id
This study aimed to examine the effect of virtual community, customer experience, and brand
ambassador on purchasing decisions for cosmetic products on YouTube. This study …

Nexus Between Artificial Intelligence, Consumer Behavior, Consumer Experience, and Purchase Intention: A Case from Shenzhen, China

S Yuchen, W Ying - Profesional de la …, 2024 - revista.profesionaldelainformacion …
This research aimed to investigate the influence of consumer behaviour (COB), artificial
intelligence technology, and satisfying consumer experience on purchase intention (PIN) …

Assessing the Customer Perception of Quick Response (QR) Code Application and their Purchase Intention in Penang's Casual Dining Restaurants, Malaysia

AF Mazhar, NAN Salleh, SB Usman… - Asian Journal of …, 2024 - myjms.mohe.gov.my
In the era of globalization, some individuals no longer need the physical presence of a
human to place an order due to extensive technological advancements that have triggered …

[图书][B] Dijital bankacılıkta müşteri deneyiminin öncüllerinin ve ardıllarının analizi

GA Özdemir - 2021 - search.proquest.com
Bankacılık, dijital teknolojilerdeki gelişmelerden en çok etkilenen sektörlerden birisidir.
Özellikle, mobil ve çevrimiçi bankacılık alanındaki teknolojik gelişmeler ve müşteri …

Factors Influencing Consumer Buying Behavior of Beauty and Personal Care

A Radhi, A Hamdan, M Al Mubarak - … via AI and Digitalization: Volume 2, 2024 - Springer
The research investigates the factors affecting consumers' buying behavior in the personal
care and beauty sector, with a particular emphasis on the influence of cognitive experience …

[PDF][PDF] Unlocking the secret of nasi lemak: How food choices shape emotional experience and purchase intentions among Malaysians

A Shakani, R Ali, MA Abdul - Journal of Asian Scientific Research, 2024 - researchgate.net
Contribution/Originality: This study provides new empirical evidence on whether food choice
can be potentially moderated and how it influences the link between emotional experience …