Antecedents and customer-related outcomes of perceived CSR authenticity of Indian banks: developing an integrated model

D Sharma, R Kumar - Social Responsibility Journal, 2024 - emerald.com
Purpose Business-society relations have weakened in recent years due to evidence of
greenwashing and misleading corporate social responsibility (CSR) practices, resulting in a …

The Effect of Celebrity Attraction on Consumer Loyalty through Trust in Skincare Products among Generation Z Women

A Andriansyah, AH Sinaga, M Zahara… - Journal of Economic …, 2024 - journal.ipm2kpe.or.id
This study investigates the influence of celebrity attractiveness on the loyalty and trust of
Generation Z women in Medan City towards skincare products. A quantitative method …

The Role of Green Brand Equity in Enhancing Sustainable Tourism Practices: A Systematic Literature Review

F Mirza, DH Ting, H Amaad - Consumer Brand Relationships in Tourism, 2024 - Springer
This study aims to conduct a systematic literature review (SLR) to identify and assess the
elements influencing green brand equity (GBE). Three research questions were developed …

[PDF][PDF] Causal Factors of Customer Loyalty in Sri Lankan Banks

MIM Riyath - 2024 - account.sljmuok.sljol.info
Aim: This study investigates the key factors influencing customer loyalty in the banking
sector of Sri Lanka. Methodology: The research adopted a quantitative methodology using a …

ROLE OF CUSTOMER TRUST AND LOYALITY IN LINKING CSR & CUSTOMER CITIZENSHIP BEHAVIOUR IN BANKING SECTOR

C Khan, L Ullah, TA Shah - Gomal University Journal of Research, 2024 - gujr.com.pk
It is need of the hour for management to formulate strategies and policies that will help to
initiate the activities which identify the customer's behavior towards respective organizations …

[PDF][PDF] Impact of Corporate Social Responsibility to the Consumers' Loyalty in Jollibee at Santa Cruz, Laguna

EI ALCANTARA, CB BASBAS, RR DE GUZMAN… - 2024 - irejournals.com
The study explored how awareness of corporate social responsibility (CSR) at Jollibee in
Santa Cruz, Laguna influences consumer loyalty. Given the absence of empirical research …