A proper understanding of the general nature, potential and obligations of electronic
services may be achieved by examining existing commercial services in detail. The …

Abstract The Internet and the Web have extended traditional business networks by allowing
a Web of different digital resources to work together to create value for organizations. The …

Deciding infinite two-player games on finite graphs with the winning condition specified by a
linear temporal logic (Ltl) formula, is known to be 2Exptime-complete. In this paper, we …

In this paper, we develop a process model for assessing and managing e‐service quality
based on the underlying components of the e‐service system and, in turn, address the …

Matchmaking is an important aspect of E-Commerce interactions. The current trend in B2B E-
Commerce automation is towards complex interactions for service provision. In this context …

This thesis addresses the question of what would be a domain independent taxonomy that is
capable of representing the non-functional properties of conventional, electronic and web …

The Internet is evolving not only to provide information and e-commerce transactions, but
also to act as the platform through which services are delivered to businesses and …

Although there has recently been an increased practitioner and media focus on electronic
marketplaces, there still remains confusion over the advantages of participation. As a …

The contribution of market structure to the success of an electronic marketplace (e-
marketplace) is an issue that has not received a great deal of attention in the literature …

This review paper is meant to provide some insight to the relation between operations
research and the management of electronic services. We use the term electronic services …