Pengaruh E-Promotion, E-WOM dan lokasi terhadap kepuasan konsumen melalui keputusan pembelian sebagai variabel intervening

DCA Kadi, H Purwanto… - MBR (Management and …, 2021 - ejournal.unikama.ac.id
Tujuan penelitian ini untuk mengetahui pengaruh E-Promotion, E-WOM dan lokasi terhadap
kepuasan konsumen melalui keputusan pembelian sebagai variabel intervening. Penelitian …

Persepsi Kemudahan, Customer Relationship Management Dan Kualitas Layanan Terhadap Loyalitas Pelanggan E-Wallet Melalui

D Dirnaeni, L Handrijaningsih, SM TR… - Ultima Management …, 2021 - ejournals.umn.ac.id
The use of electronic money makes transactions practical, efficient and the recording of
transactions is carried out automatically following the banking books. All these advantages …

Customer satisfaction and trust interaction model

R Napitupulu, N Sihombing… - Management …, 2021 - m.growingscience.com
The purpose of this study is to identify and analyze the interaction between customer
satisfaction and trust in a structural model. Sample consists of 210 Suzuki motor bikes' users …

The impact of instagram e-marketing in SME Fashion Industry on customer satisfaction

L Sanny, D Marselli, R Effandi… - … Conference on Software …, 2021 - ieeexplore.ieee.org
This research explores the impact of e-promotion and e-service quality on consumer
satisfaction and effect on repurchase interest. One hundred Instagram users who have …

The Influence Of Digital Marketing, Customer Trust And Brand Image On Customer Satisfaction At Mcdonald's Fast Food Restaurant In Cilegon City

M Suhaemi, NZ Auliya, DI Darmawan… - Journal of Management …, 2023 - jmi.stekom.ac.id
This study aims to analyze the effect of digital marketing on brand image, trust and consumer
satisfaction at McDonald's fast food restaurants in Cilegon City. The sampling technique in …

Analisis Faktor yang Memengaruhi Customer Loyalty dengan Mediasi Customer Satifaction pada Perbankan

L Purwianti, E Enjelica - Jurnal Manajemen Bisnis dan …, 2024 - jurnal.binamandiri.ac.id
Currently, the banking world is experiencing very tight developments due to competitive
rivalry between one bank and another. This research aims to analyze the influence of …

Pengaruh kualitas layanan syariah berbasis artificial intelligence dan religiusitas terhadap loyalitas pelanggan perbankan syariah di indonesia

A Rodoni, E Amalia - repository.uinjkt.ac.id
Kualitas layanan dan aspek religiusitas merupakan faktor yang sangat penting bagi
perbankan syariah untuk mempertahankan loyalitas pelanggan. Penelitian ini bertujuan …

An examination of the effects of Internet banking, CRM, and product excellence on customer loyalty at State-owned Islamic Bank located in Central Java

HM Romadhon, M Widowati… - Jurnal Ilmu Keuangan dan …, 2024 - ojs.unikom.ac.id
This study aims to analyze the significance of product excellence, internet banking, and
customer relationship management on customer loyalty at the State-owned Islamic Bank …

ANALISIS PENGARUH PROMOTION DAN E-TRUST TERHADAP ELOYALTY DENGAN E-SATISFACTION SEBAGAI VARIABEL INTERVENING

I Gemilang, H Soesanto - Diponegoro Journal of Management, 2021 - ejournal3.undip.ac.id
The Development of technology and information has developed very rapidly, making it
easier for people to obtain information to meet their needs. One of them is through online …

Can Customer Loyalty Mediate Customer Trust in Business Sustainability at Village Credit Institution?

IWG Sarmawa, IAPW Sugianingrat - JBMP (Jurnal Bisnis …, 2022 - jbmp.umsida.ac.id
The main point of this research was to examine and analyze the impact of customer trust on
customer loyalty and business sustainability at the Village Credit Institution in Klungkung …