A Quarterly Journal and it has been revealed as a key factor in search for sustainable
competitive advantage, differentiation and excellence in the service sector (Jabnoun and …

As in so many other industries, banks are striving hard to become increasingly customer-
centric in order to survive and grow. Achieving this customer focus requires retaining of …

In developing countries like India, the house is a dream of most of the people living in a
villages as well as slum in urban areas and middle class people living in houses on rental …

Major part of a person‟ s lifetime savings is used to buy or build a house; hence, people are
emotionally attached with their property. Senior Citizens are a growing section of the society …

The financial statement provides rich information on the operational results of a business
unit and much can be learnt from a careful examination of these statements. The purpose of …

Purpose: The current study aims to measure the most preferred criteria used by the
customers while selecting a bank first then most preferred type of bank selected on the basis …

Mortgages in India and other developing countries are key motivators for the growth of the
economy as they are the key initiator in the allied industries of steel, cement, and other …