The causes and effects of marketization of public services have been analysed extensively
in the literature, but there is relatively little research on how those policies impact on the …

Discretion has re-emerged as an issue of central importance for welfare professionals over
the last two decades in the face of an intensification of management culture across the …

This is an illuminating and topical study, which skilfully blends together theoretical and
empirical analysis in search of the" citizen-consumer". It should become a key text for all with …

Social work has become a business. The traditional distinction drawn between social work
as a non-commercial activity in the public and voluntary sectors of the welfare state and …

Why and under which conditions do international student assessment programmes like PISA
have success? How can the results of these assessments be useful for advocates of …

Wer von einer Ökonomisierung gesellschaftlicher Teilbereiche wie z. B. der Hochschulen
oder des Gesundheitswesens oder gar von einer Ökonomisierung der Gesellschaft …

The last twenty years have seen unprecedented numbers of refugee children entering
Western countries. Many of these children will have experienced the atrocities of war and …

Throughout the world, governments are restructuring social and welfare provision to give a
stronger role to opportunity, aspiration and individual responsibility, and to competition …

This paper sets out a simple framework with which to examine the performance
management process. It examines the organizational context within which performance …

Now in its fourth edition, this textbook has been completely revised to examine the current
state of housing policy in the UK. Exploring developments in housing policy made since …