Coordinating service provision in dynamic service settings: A position-practice relations perspective

A Aristidou, M Barrett - Academy of Management Journal, 2018 - journals.aom.org
How is continuity of service provision supported in dynamic service settings (DSS) when
interactions span space and time, and are being increasingly infused by technology? We …

[图书][B] " Where the Action Is": A Conceptual and Experimental Evaluation of Measurement, Dynamics, and Reputational Incentives in Corrupt Transactions

D Dakhlallah - 2018 - search.proquest.com
I focus on a central theme in the political economy of service provision within public sector
organizations: corrupt transactions, defined as bribe exchanges between frontline providers …

Essays on Status Perceptions in the Workplace

J Forrester - 2017 - scholarworks.gsu.edu
Status, or a person's ranking within a hierarchy, is a core organizing principle for social
dynamics within the workplace. Those with high status receive a broad range of social …