The goal of this study is to see how the VIP customer research object at Citylink Indonesia
Airlines affects customer loyalty. So according research on the impact of customer …

Loyalty is a deep commitment to repurchase a product or service despite the situational
factors and marketing efforts that may cause a change in purchasing behavior. Customer …

Purpose This paper aims to examine desirable post-adoption outcomes related to food
delivery apps using the involvement-commitment model (ICM) and the boundary of (Islamic) …

Pemasaran adalah sebuah analisis perencanaan, pelaksanaan dan pengendalian program
yang ditujukan untuk buat, bangun, dan pertahankan pertukaran yang menguntungkan …

Purpose This study aims to extract information and analyze the antecedents of Muslims
following pilgrimage tours. Data from the Central Bureau of Statistics Indonesia shows that …

Penelitian ini bertujuan untuk mengidentifikasi pengaruh signifikan dari Perceived Quality
dan Perceived Value of Cost terhadap Loyalitas Pelanggan melalui Kepuasan Pelanggan …

Coffee shop business growing rapidly in Bandung. Not just enjoying a cup of coffee, coffee
shops are now transformed into places to socialize and gather together with friends and …

This paper aims to explain the research philosophy in terms of the ontological and
epistemological assumptions. It explicates the principles of research designs used in …

In many countries, there has been a revolution in using digital marketing to buy and sell
products. Although there are some mcommerce applications in Saudi Arabia, the field is in …

We aimed to investigate the influence of corporate sustainability on customer loyalty.
Participants were 790 customers from mobile telecommunication, retail banking, and the …