The growing use of digital tools in policy implementation has altered the work of street‐level
bureaucrats who are granted substantial discretionary power in decision‐making. Digital …

In this article, the authors address the recent trajectory of local e‐government in the United
States and compare it with the predictions of early e‐government writings, using empirical …

Purpose The purpose of this paper is to examine what the authors can learn from
organization studies of digital technologies and changes in public organizations, and to …

Despite myriad anti-corruption interventions, including digitalization-based efforts, petty
corruption in public administrations of developing countries persists, undermining …

The present article concerns Estonian e-government, that is, the digitalization of government
and public administration, and the way e-government produces a moral citizen. Although …

The evaluation of users' satisfaction from the available e-Government services is a very
important factor for the e-Government evolution. In this research, the MUlticriteria …

Despite significant information technology (IT) implementations in public administrations of
developing countries to change their dysfunctional traditional practices towards modern …

This paper presents the implementation and evolution of e-governance in Greece as well as
offering insights, policies and suggestions for the design of e-government benchmarks. The …

Currently, the efforts of many cities around the world, including Seoul, are aimed at
transforming themselves into smart cities under a governance vision. Thus, the purpose of …

This paper explores the different dimensions of e-government significant issues--
Challenges, Implementation, and Success Factors. The main objective is to highlight the …