The potential for tourism and hospitality experience research in human-robot interactions |
Emerald Insight Books and journals Case studies Expert Briefings Open Access Publish …

Purpose Augmented reality (AR) is increasingly used in cultural heritage tourism sites for the
enhancement of the tourist experience. However, behavioral intention to adopt AR is …

Purpose The term smartness has been discussed in the academia for many years; prior
research has listed numerous advantages and encouraged business entities to implement …

This study aimed to explore the distinctive attributes of a smart hotel, the concept of a future
hotel, and examined their influence on the progression of customers' visit intention formation …

As an innovative technology, robot services are now used in the tourism industry to enhance
consumer experience. Despite its importance, the impact of robot applications on the …

Purpose Digital tourism has drawn the attention of researchers around the globe. This study
aims to assess the digital tourism experience for tourist site revisit from an emerging market …

Purpose To deliver superior customer experiences, retailers are increasingly turning to
augmented reality (AR) technologies for new digital services that can enhance their …

Purpose This study bridges the gap between sensory marketing and the use of the internet
of things (IoT) in upscale hotels. This paper aims to investigate how stimulating guests' …

Çalışma turizmde insan–robot yapay zeka etkileşimine dikkat çekmekte, dijitalleşen turizm
ve hizmet sektöründen örnekler sunmaktadır. Bunun yanı sıra geleceğin insan kaynağını …

Many recent studies with the topic of innovative technologies have been executed in the
viewpoint of adoption/readiness of one specific cutting-edge technology in the hospitality …