This research study critically analysed the existing literature on municipal awareness
relevancy of municipal councils' service delivery for the purpose of enhancing citizen …

Клиентоцентричность–новое понятие для российского государственного управления,
однако с 2022 г. внедрение соответствующих принципов выведено на уровень …

This research study critically analysed the existing literatures on municipal awareness
relevancy of LAs service delivery for the purpose of enhancing citizen satisfaction. The …

The local authority in Malaysia is the giant holder of public assets and they are obligated in
performing better management to ensure the assets are of prominent quality to serve the …

This research study critically analysed the existing literature on municipal awareness
relevancy of Municipal councils' service delivery for the purpose of enhancing citizen …

The local authority in Malaysia is the giant holder of public assets and they are obligated in
performing better management to ensure the assets are of prominent quality to serve the …

Ethics in public services can be seen as whether or not a bureaucratic apparatus. In
providing services to the society, has commitment to respect the consumer’ s rights to …

Local Authorities as the third tier of government in Malaysia plays an important role in
bridging government and citizen. However, as local governments continuously face a variety …

Customer satisfaction as a means of measuring government performance has been on top
of global debates of developmental programs at local government. The background of this …