How does service environment enhance consumer loyalty in the sport fitness industry? The role of servicescape, cosumption motivation, emotional and flow …

Y Jeon, D Kim, S Han, Y Huang, J Kim - Sustainability, 2021 - mdpi.com
The purpose of the current study was to investigate the structural relationship between the
servicescape, the emotional experience, space flow, satisfaction, and consumer loyalty in …

[HTML][HTML] How Do Fitness Club Members Differentiate in Background Characteristics, Exercise Motivation, and Social Support? A Cross-Sectional Study

C Gjestvang, EM Tangen, MB Arntzen… - Journal of Sports …, 2023 - ncbi.nlm.nih.gov
Fitness clubs are one of the largest exercise arenas worldwide. Still, membership withdrawal
and exercise dropout rates are 40-65% in the first six months. One important approach to …

Analysis of selection criteria and alternatives to renewing membership in fitness centers using an analytical hierarchy process

A Sevilmiş, R Aydoğan… - Physical Culture and Sport …, 2023 - sciendo.com
The aim of the study was to determine the most suitable fitness center for members by using
the Analytical Hierarchy Process (AHP) method, which identifies the criteria fitness members …

The Effect of Service Quality in Sports Businesses on Customer Satisfaction

AG Göksel, M Çoban, A Akgül - Avrasya Spor Bilimleri ve Eğitim Dergisi - dergipark.org.tr
Sports businesses need to improve their service quality to achieve their goals continuously.
Enterprises that can achieve this will have a positive effect on customer satisfaction and will …