The evaluation of the performance of a private or public company, based on the concepts of
productivity and efficiency, must be carried out using suitable methodological tools …

The book presents statistical methods and models that can usefully support the ev-uation of
educational services and quality of products. The contributions collected in this book …

Un'analisi critica della letteratura italiana mostra che uno spazio poco, se non per nulla,
presidiato dagli studi, sia teorici che empirici, è quello del controllo strategico nelle …

* Mauro Palumbo insegna Sociologia, Metodologia e tecniche della ricerca sociale e Teoria
e Metodi della Pianificazione sociale presso l'Università di Genova. È autore di numerosi …

Il problema della valutazione della qualità dei servizi offerti da sistemi complessi, quali
quello universitario, è l'oggetto del presente contributo. In particolare, l'interesse è volto a …

In this paper we examine maximum likelihood estimation procedures in multilevel models for
two level nesting structures. Usually, for fixed effects and variance components estimation …

In this paper the recent developments in methodology concerning the efficacy of hospitals
are presented. The statistical model used in order to examine efficacy is the multilevel …

In the paper, the measure of teaching quality is introduced. This measure depends on
distribution and average level of students' knowledge. It has been applied and verified on …

Abstract The use of Multivariate Regression Models with mixed data to evaluate and
decompose relative effectiveness of different social agencies presents numerous problems …

The aim of this article is to discuss the requirements of an Information System (IS) for
evaluating the efficiency and effectiveness of public intervention in the field of vocational …