Purpose Patient loyalty is key to business success for healthcare providers and also for
patient health outcomes. This study aims to identify determinants influencing patient loyalty …

Purpose Recent literature on healthcare quality demands more contextualized and patient-
perspective research, as models from developed countries are not suitable for developing …

Background Research suggested that waiting time and consultation time are associated with
overall patient satisfaction concerning health services. However, there is a lack of …

Background The study has aimed to investigate the Muslim patient's psychological factors
related to healthcare services that influence their loyalty intention for further treatment at …

Background Measuring patient satisfaction has become an important parameter of the
continuous quality assessment and improvement in anaesthesia services. The aim of this …

Background Knowing the factors for patient satisfaction is an important and direct indicator of
quality of health care which is essential for providers to fill their gaps. Although few studies …

This study reviewed the mediating effect of patient satisfaction between dental practice-
related factors and patient loyalty in dental healthcare services (dental practice). This …

This study aimed to explore the impact of the e-service quality (E-SQ) of the online academic
databases offered in the Jordanian academic institutions on end users' behavioural …

This study aims to identify factors affecting patient satisfaction and loyalty in private dental
practice using Smile Family Dental Clinic as a case study (Convenience Sampling). The …

The present study aims to identify the impact of corporate social responsibility on patients'
intention to revisit the healthcare industry. Furthermore, mediating the role of patient …