This paper reviews the various connections that can exist between the design of
participatory processes and the different kind of results that they can entail. It details how …

Research on the use of information technology to support democratic decision-making
(eParticipation) is experiencing ongoing growth, stimulated by an increasing attention from …

Abstract. This paper presents the results of a literature review in regard to Social Media and
participation. Besides that, to understand the meaning and impact of Social Media on …

The concept of “Government as a Platform”(GaaP)(O'Reilly, 2009) is coined frequently, but
interpreted inconsistently: views of GaaP as being solely about technology and the building …

In this chapter, we examine the role of citizen participation in the development of smart cities
through literature and example cases from Norwegian cities. We present an overview of …

E-participation enables citizens to have an impact on policy-making through electronic
means. Two of the most popular channels are social media and dedicated e-participation …

Purpose The purposive nature of deliberation is represented in our design space with two
dimensions—the outcome of the deliberation and its collectivity. Outcome. Does the …

E-Government strategies, investments, project selection, and implementations are
influenced by value positions deeply enshrined in the traditions of public administration …

Public institutions, in their efforts to promote meaningful citizen engagement, are
increasingly looking at the democratic potential of Information and Communication …

Enterprise architecture (EA) is a holistic approach that aligns IT resources with business
processes and strategies. Thus, EA has been used in the public sector to improve services …