Background: This study aimed to explore service quality in Iranian hospitals by a systematic
review and meta-analysis of the existing literature. Methods: The literature search in the …

Background Aging is a sensitive period of life. Attention to the needs of this stage is
considered a social necessity. This study is conducted to investigate the responsiveness …

Background This study aimed to evaluate the service quality in Iranian hospitals from
patients' perspectives based on the SERVQUAL model. Materials and Methods A thorough …

: Introduction: Since understanding patients;# 39 expectations is necessary for improving
service quality, this study aimed to assess and determine the gap between hospital services …

Introduction: Nowadays, health care organizations face many challenges in terms of service
quality. Therefore, it is essential to evaluate the quality of services in these organizations …

Materials and Methods: This descriptive-analytic and cross sectional study was done among
211 inpatients and 1,175 outpatients in 8 Shiraz hospitals. The instruments for data …

Background & Objective: Satisfaction is one of the health aspects of human. Without
attention to people's satisfaction in the health services, the health system act contrary to its …

The aim of this study was to evaluate service quality that is provided in hospitals affiliated to
Mashhad University of Medical Sciences based on SERVUSE model in 2018. In this cross …

Background: Quality of hospital services leads to increased patient satisfaction and
ultimately improves hospital performance. This study aimed to review the quality of services …

Background: The delivery of high-quality health care services and performance is the main
aim of all health care systems globally. This review objective is to determine the quality of …