The potential of internal social capital in organizations: An assessment of past research and suggestions for the future

V Sanchez-Famoso, A Maseda, T Iturralde… - Journal of Small …, 2020 - Taylor & Francis
This study's purpose was to synthesize the structure and content of the internal social capital
(ISC) literature within business management refereed journals from 1989 to 2017 and to …

The effects of psychological capital, social capital, and human capital on hotel employees' occupational stress and turnover intention

Z Li, Z Yu, SS Huang, J Zhou, M Yu, R Gu - International journal of …, 2021 - Elsevier
Occupational stress and turnover intention are a growing and costly concern for the
hospitality industry. Drawing on Job Demands-Resources (JD-R) theory, the study …

A multidimensional view of intellectual capital: the impact on organizational performance

K Asiaei, R Jusoh - Management decision, 2015 - emerald.com
Purpose–The purpose of this paper is to empirically explore intellectual capital (IC) from a
multidimensional perspective and its relationship with organizational performance (OP) …

Workplace ostracism: Impact on social capital, organizational trust, and service recovery performance

A Paşamehmetoğlu, RF Guzzo, P Guchait - Journal of Hospitality and …, 2022 - Elsevier
The main purpose of the study was to examine the influence of workplace ostracism on
service recovery performance (SRP). Because effective SRP is crucial for the success of …

Relative effects of human capital, social capital and psychological capital on hotel employees' job performance

S Huang, Z Yu, Y Shao, M Yu, Z Li - International journal of …, 2021 - emerald.com
Purpose This study examines the relative effects of human capital (HC), social capital (SC)
and psychological capital (PC) on hotel employees' job performance. Design/methodology …

The critical role that national culture and ethical leadership play in fostering employee commitment to service quality in the hotel industry

CK Dimitriou - Research in Hospitality Management, 2022 - Taylor & Francis
The hotel industry is the most diverse and fastest growing industry in the world, offering its
companies tremendous opportunities for international expansion and immersion in different …

When do job-insecure employees keep performing well? The buffering roles of help and prosocial motivation in the relationship between job insecurity, work …

Y Shin, WM Hur - Journal of Business and Psychology, 2021 - Springer
Drawing on the job demands-resources model, this study aims to explore the boundary
conditions that buffer the negative effect of job insecurity on work engagement and job …

[PDF][PDF] The antecedents affecting employee engagement and organizational performance

AN AbuKhalifeh, APM Som - Asian Social Science, 2013 - pdfs.semanticscholar.org
Employee engagement becomes an important issue as employee turnover rises due to the
demand and shortage of skilful employees. Though organizational performances of many …

How the hotel industry attracts generation Z employees: An application of social capital theory

XY Leung, J Sun, H Zhang, Y Ding - Journal of Hospitality and Tourism …, 2021 - Elsevier
Post pandemic, the hotel industry is facing a significant labor shortage. This study
investigates how the hotel industry attracts the Gen Z workforce through CSR activities …

Leadership and commitment to service quality in Pakistani hospitals: The contingent role of role clarity

MH Pahi, U Ahmed, AZ Sheikh, SA Dakhan… - Sage …, 2020 - journals.sagepub.com
The health care system is usually a reflection of the human development and prosperity
index of a country. In particular, a sound health care system is generally deemed essential …