This is the basis for consumers to be able to buy products or services from the same place
repeatedly and not switch to other competing companies. Service is an activity or benefit that …

The study aims to determine the effect of the Student Facilitator And Explaining (SFAE) type
cooperative learning model through the online system on the learning outcomes of class X …

The existence of very busy peak periods is a problem in itself for service marketing. It is
impossible to produce quality products and services without quality people and processes …

However, in the business world, it is not enough to be in this position, we have to be
competitive and number one, and one way to win the competition is to improve service …

Quality not only emphasizes aspects of the final result, namely products and services, but
also concerns human quality, process quality and environmental quality. If not controlled …