The study aims to summarise and classify the existing research and to better understand the past, present, and the future state of the theory of customer experience. The main objectives …
R Huaman-Ramirez, D Merunka - European Business Review, 2019 - emerald.com
Purpose The purpose of this study is to examine how brand attachment is related to brand experience. The model tests the partial mediating role of brand trust and the moderating role …
Even though concepts such as brand experience and online brand credibility are critical in destination marketing strategies, there have been no previous studies that have analyzed …
J Hepola, H Karjaluoto, A Hintikka - Journal of Product & Brand …, 2017 - emerald.com
Purpose This study aims to examine the effect of sensory brand experience and involvement on brand equity directly and indirectly through cognitive, emotional and behavioral …
V Arya, D Sethi, J Paul - International Journal of Information Management, 2019 - Elsevier
The purpose of this paper is to examine the utilization of the marketing adaptability of branded mobile applications (apps) in order to understand the relationship between …
The collective influence of destination personality and affective image on overall image formation of a domestic urban destination and subsequently its influence on tourists' …
Brand personality is a key concept in marketing that can be used to create competitive differentiation. Two of the most relevant dimensions of brand personality for academics and …
I Khan, M Fatma - Journal of Brand Management, 2017 - Springer
While brand experience has received increasing research attention in recent years, there remains a need to develop and empirically test brand experience models to better …
Tourists' intensive use of information and communication technologies when planning travel has forced destination marketing organizations to design online simulacra of destinations in …