EXPLORING THE ATTRIBUTES OF HIGH-PERFORMANCE OF A TEAM LEADER IN BUSINESS PROCESS OUTSOURCING

L Villarba, CP Moyon - European Journal of Human Resource …, 2024 - oapub.org
The purpose of the study was to develop the best-fit model for exploring the attributes of a
high-performing inbound team leader in Business Process Outsourcing in Davao City. The …

[PDF][PDF] Innovation through IT Outsourcing-Evidence from a Care Home.

M Gambal, A Asatiani, J Kotlarsky - PACIS, 2020 - researchgate.net
The difficulty of extracting innovation from information technology (IT) outsourcing
engagements poses an important managerial problem as client firms, more often than not …

Leveraging Information Systems Outsourcing for Innovation

M Gambal, A Asatiani, J Kotlarsky - … of the 2020 on Computers and …, 2020 - dl.acm.org
This study is motivated by the apparent shortage of research on information systems (IS)
outsourcing engagements that are leveraged for innovation on the client firm's behalf …