Chatbots are intelligent conversational agents that can interact with users through natural
languages. As chatbots can perform a variety of tasks, many companies have committed …

Background Conversational agents, also known as chatbots, are computer programs
designed to simulate human text or verbal conversations. They are increasingly used in a …

Background Chatbots empowered by artificial intelligence (AI) can increasingly engage in
natural conversations and build relationships with users. Applying AI chatbots to lifestyle …

Background This systematic review aimed to evaluate AI chatbot characteristics, functions,
and core conversational capacities and investigate whether AI chatbot interventions were …

In recent years, conversational agents (CAs) have become ubiquitous and are a presence in
our daily routines. It seems that the technology has finally ripened to advance the use of CAs …

Background A rising number of conversational agents or chatbots are equipped with artificial
intelligence (AI) architecture. They are increasingly prevalent in health care applications …

This paper reviews different types of conversational agents used in health care for chronic
conditions, examining their underlying communication technology, evaluation measures …

Chatbot-based symptom checker (CSC) apps have become increasingly popular in
healthcare. These apps engage users in human-like conversations and offer possible …

Health chatbots interview patients and collect health data. This process makes demands on
data security and data privacy. To identify how and to what extent security and privacy are …

Artificial intelligence is changing the world, especially the interaction between machines and
humans. Learning and interpreting natural languages and responding have paved the way …