Customization of products or services is a strategy that the business sector has embraced to
build a better relationship with the customers to cater to their individual needs and thus …

The paper investigates and compares different groups of customers (stayers and switchers)
in terms of antecedents of customer loyalty in the telecommunications (telecom) sector …

Gender equality in education has been an issue of interest in developing strategies for This
research focuses on customer satisfaction with Malaysia's online food delivery (OFD) …

In the telecommunication industry, being able to predict customers' behavioral pattern to
successfully design and recommend a suitable tariff plan is the ultimate target. The …

The ultimate goal in designing and recommending an appropriate tariff plan is to be able to
predict customers' behavioral patterns in light of the current situation in the …

Purpose of the study: The objective of the study is to determine the impact of service quality
gaps in the telecommunications industry in Oman, through critically analyzing the …

The telecommunication sector plays a critical role in communication, contributing to the
Gross Domestic Product (GDP), creation of economic opportunities through mobile money …

Facebook advertising has become one of the most used social media advertising platforms
in the Sri Lankan telecommunication industry. The industry is growing rapidly over the past …

It is further certified that this work is being submitted for the first time to the University of
Kashmir for evaluation and that it has not been previously submitted for the award of any …

The purpose of this study was to assess stakeholder management strategies and how they
affect the performance of telecommunication companies in Kenya. This is because of the …