Argumentation as a method for explainable AI: A systematic literature review

D Engelmann, J Damasio, AR Panisson… - 2022 17th Iberian …, 2022 - ieeexplore.ieee.org
Often, users do not know how artificial intelligence (AI) systems make decisions or obtain
information, making it difficult for them to trust AI. This paper provides a systematic analysis …

Real world smart chatbot for customer care using a software as a service (SaaS) architecture

GM D'silva, S Thakare, S More… - … Conference on I-SMAC …, 2017 - ieeexplore.ieee.org
It's being very important to listen to social media streams whether it's Twitter, Facebook,
Messenger, LinkedIn, email or even company own application. As many customers may be …

Agreement technologies and their use in cloud computing environments

S Heras, F De la Prieta, V Julian, S Rodríguez… - Progress in Artificial …, 2012 - Springer
Nowadays, cloud computing is revolutionizing the services provided through the Internet to
adapt itself in order to keep the quality of its services. Recent research foresees the advent …

An ontological-based knowledge-representation formalism for case-based argumentation

S Heras, V Botti, V Julián - Information Systems Frontiers, 2015 - Springer
In open multi-agent systems, agents can enter or leave the system, interact, form societies,
and have dependency relations with each other. In these systems, when agents have to …

ArgCBROnto: A knowledge representation formalism for case-based argumentation

S Heras, V Botti, V Julián - … Conference, AT 2013, Beijing, China, August 1 …, 2013 - Springer
Abstract Argumentation is a powerful technique to harmonise conflicts in open multi-agent
systems. However, the social context of agents determines in many situations the way in …

The role of argumentation on the future internet: Reaching agreements on clouds

S Heras, F Prieta Pintado, S Rodríguez González… - 2012 - gredos.usal.es
Recent research foresees the advent of a new discipline of agent-based cloud computing
systems on the Future Internet, which would provide processing and memory resources for …

Towards real-time agreements

M Navarro, S Heras, V Botti, V Julian - Expert systems with applications, 2013 - Elsevier
In this paper, we deal with the problem of real-time coordination with the more general
approach of reaching real-time agreements in MAS. Concretely, this work proposes a real …

A QA-pair generation system for the incident tickets of a public ICT Shared Service Center

M Lammers - 2019 - essay.utwente.nl
The days of AI have begun, Artificial Intelligence becomes a common term in our vocabulary,
even though most of us know and understand so little about it. It seems like only the huge …

[PDF][PDF] Argumentation Tool that Enables Agents to Argue.

J Jordán, S Heras, V Julián - AT, 2012 - Citeseer
Multi-Agent Systems are suitable to provide a framework that allows to perform collaborative
processes in distributed environments. Furthermore, argumentation is a natural way of …

Case-Based argumentation infrastructure for agent societies

J Jordán, S Heras, V Julián - … , HAIS 2012, Salamanca, Spain, March 28 …, 2012 - Springer
Despite the important advances in the argumentation theory, it is difficult to find
infrastructures of argumentation offering support for agent societies and their social context …