Integrating Kano customer satisfaction coefficient and SIPA grid for service quality improvement

E Oey, T Paramitha, N Novita - International Journal of …, 2020 - inderscienceonline.com
Understanding what customer wants and how to action against them is crucial for service
industry, since customers and their interaction are part of the product offering. The research …

Customer experience management in themed amusement parks: the impact of safety measures on the physical, social and digital servicescape of Gardaland Park

A Bonfanti, V Vigolo, E Gonzo… - Consumer Behavior in …, 2023 - emerald.com
Purpose This study aims to examine the role of the servicescape in the customer experience
management (CEM) of a themed amusement park following the COVID-19 pandemic …

Investigating theme park service quality by using modified THEMEQUAL model

I Valčić, J Komšić, N Simpson - Tourism in Southern and Eastern …, 2015 - papers.ssrn.com
Purpose–Theme parks are an interesting segment of the tourism market. In today's
competitive environment, delivering a high-quality service to meet the visitors' needs …

Demand-based pricing in the US theme park industry

M Lewison - International Journal of Leisure and Tourism …, 2017 - inderscienceonline.com
Even as revenue management practices spread from the travel sector to other industries, the
US theme park industry practiced static pricing. Highly visible demand-based pricing …

Nexus between Effective Payment Methods, Low Distribution Charges, Low Transit Time and Online Brand Loyalty: Moderating Role of Effective Management

E Fayyaz, M Murad, S Yaqub… - Pakistan Journal of …, 2022 - internationalrasd.org
The online brands in Pakistan are facing brand loyalty issues as the market is new and
emerging for Pakistani consumers. The less satisfaction of consumers with different …

Rekreasyonel yerel parkların sahip olması gereken özelliklerin uzman görüşlerine göre belirlenmesi: Eskişehir ili örneği

A Bayram - 2017 - search.proquest.com
Boş zaman değerlendirme alışkanlıkları toplumsal kalkınma için önem arz etmektedir.
Parklar, herhangi bir ücrete tabi olmaması, insanların yaşadıkları bölgede açık alan …

Key Attributes for Evaluating the Visitor's Satisfaction at Shopnopuri Artificial Amusement Park of Dinajpur

SM Huq, MS Aktar, TK Neogy - ABC Journal of Advanced Research, 2022 - i-proclaim.my
This research aims to identify influential factors of visitors' satisfaction in Shopnopuri as a
tourism destination and explores the level of satisfaction. A thorough and well-structured …

Simüle edilen toplumsal mekân/kentsel mekân: çocuk şehri temalı eğlence merkezleri

N Gürhan - İdealkent, 2018 - dergipark.org.tr
Mekân, kendi başına gerçekliği olan yalın bir olgu değil, kapitalist üretim tarzında verili
sosyal ilişkiler bağlamında üretilen bir şeydir. Dolayısıyla toplumsal olarak yeniden üretilen …

Assessing the Relationship Between Destination Image and Tourists' Loyalty Towards the Amusement Parks of Bangladesh: The Mediating Role of Tourists' …

TA Bappy - Bappy, Tauhid Ahmed, Assessing the Relationship …, 2019 - papers.ssrn.com
The amusement park industry embodies one of the indispensable parts of the hospitality and
tourism industry progressing in accordance with the shifting preferences and trends in travel …

[图书][B] Discovering the Relationship between Macroeconomic Trends and Regional Theme Park Performance

C Peak - 2016 - search.proquest.com
Consumer spending is a highly-researched topic and has been evaluated by multiple
industries. With consumer spending accounting for large amounts of gross domestic product …