Progress in information technology and tourism management: 20 years on and 10 years after the Internet—The state of eTourism research

D Buhalis, R Law - Tourism management, 2008 - Elsevier
This paper reviews the published articles on eTourism in the past 20 years. Using a wide
variety of sources, mainly in the tourism literature, this paper comprehensively reviews and …

50th Anniversary Article: The Evolution of Research on Information Systems: A Fiftieth-Year Survey of the Literature in Management Science

RD Banker, RJ Kauffman - Management science, 2004 - pubsonline.informs.org
The development of the information systems (IS) literature in Management Science during
the past 50 years reflects the inception, growth, and maturation of several different research …

A thematic exploration of digital, social media, and mobile marketing: Research evolution from 2000 to 2015 and an agenda for future inquiry

C Lamberton, AT Stephen - Journal of marketing, 2016 - journals.sagepub.com
Over the past 15 years, digital media platforms have revolutionized marketing, offering new
ways to reach, inform, engage, sell to, learn about, and provide service to customers. As a …

Are online and offline prices similar? Evidence from large multi-channel retailers

A Cavallo - American Economic Review, 2017 - aeaweb.org
Online prices are increasingly used for measurement and research applications, yet little is
known about their relation to prices collected offline, where most retail transactions take …

How is the mobile Internet different? Search costs and local activities

A Ghose, A Goldfarb, SP Han - Information Systems …, 2013 - pubsonline.informs.org
We explore how Internet browsing behavior varies between mobile phones and personal
computers. Smaller screen sizes on mobile phones increase the cost to the user of browsing …

Understanding the paradigm shift to computational social science in the presence of big data

RM Chang, RJ Kauffman, YO Kwon - Decision support systems, 2014 - Elsevier
The era of big data has created new opportunities for researchers to achieve high relevance
and impact amid changes and transformations in how we study social science phenomena …

Facebook as a destination marketing tool: Evidence from Italian regional Destination Management Organizations

MM Mariani, M Di Felice, M Mura - Tourism management, 2016 - Elsevier
This work explores how Italian regional Destination Management Organisations (DMOs)
strategically employ Facebook to promote and market their destinations, and improves on …

eTourism: critical information and communication technologies for tourism destinations.

D Buhalis, D Leung… - Destination marketing and …, 2011 - cabidigitallibrary.org
This chapter examines how information and communication technologies play an important
role in each of the five stages of the buyers' decision making process, and that eTourism is in …

The effectiveness of online shopping characteristics and well-designed websites on satisfaction

J Luo, S Ba, H Zhang - Mis Quarterly, 2012 - JSTOR
Electronic commerce has grown rapidly in recent years. However, surveys of online
customers continue to indicate that many remain unsatisfied with their online purchase …

Goodbye pareto principle, hello long tail: The effect of search costs on the concentration of product sales

E Brynjolfsson, Y Hu, D Simester - Management science, 2011 - pubsonline.informs.org
Many markets have historically been dominated by a small number of best-selling products.
The Pareto principle, also known as the 80/20 rule, describes this common pattern of sales …