One of the integrated e-commerce models is online ticket selling. Many travel agents sell
travel tickets for national or international destinations online through websites; one of them is …

Purpose: The purpose is to classify the components of SERVQUAL services quality in public
libraries based on Kano's customer satisfaction model, prioritize them based on the …

Propose: The purpose of this study is to investigate the relationship between users'
information literacy and their satisfaction with the central Library services of the University of …

This is because e-Services and Smart Governments services contribute to the citizens' life
wellbeing by maximizing their energy sustainability, economic prosperity, and quality of life …

The research was done in Bangkok Thailand due to high competition and the presence of a
majority of Thailand's health establishments, which aims to 1) review market orientation …