This research aims to determine the factors that can affect financial literacy in Micro, Small,
and Medium Enterprises (MSMEs), especially regarding loans and budgeting. Data are …

Airlines' operation of flight services has specific service characteristics that cannot rely only
on physical aspects. Service deliveries are designed to cater to the needs of flight …

La presente investigación tuvo por objetivo determinar la relación entre la gestión de
compras y la calidad de servicio en los colaboradores de una empresa de publicidad de …

Abstract The development of Sharia Banks in Papua is currently considered good, this is
marked by the existence of Bank Syariah Mandiri and Bank Muamalat. However, existing …

This study aims to assess the loyalty of the Telkomcel customers in Timor-Leste through the
service and product quality they received mediated by their satisfaction level. Telkomcel is a …

While significant studies exist on service quality, customer satisfaction and customer
retention in private banking, little focus has been placed on young professionals within …