In this review of the theoretical and empirical work on patient satisfaction with care, the most
consistent finding is that the characteristics of providers or organizations that result in more" …

BACKGROUND The physician-patient interview is the key component of all health care,
particularly of primary medical care. This review sought to evaluate existing primary-care …

Growing interest in the doctor-patient relationship focuses attention on the specific elements
of that relationship that affect patients' health outcomes. Data are presented for four clinical …

Skills for Communicating with Patients, Third Edition is one of two companion books on
improving communication in medicine, which together provide a comprehensive approach …

This book and its companion, Skills for Communicating with Patients, Second Edition,
provide a comprehensive approach to improving communication in medicine. Fully updated …

Background Patients recall or comprehend as little as half of what physicians convey during
an outpatient encounter. To enhance recall, comprehension, and adherence, it is …

This article summarizes the results of 41 independent studies containing correlates of
objectively measured provider behaviors in medical encounters. Provider behaviors were …

Background Communicating with patients has long been identified as an important
physician competency. More recently, there is a growing consensus regarding the …

Develop problem-solving strategies for individualized, effective neurologic care! Under the
new leadership of Rolando Lazaro, Umphred's Neurological Rehabilitation, 7th Edition …

Consumer satisfaction with medical care was examined in a meta-analysis of 221 studies.
For each study,(1) a coding form was filled out that described sample characteristics, design …