Virtual reality and augmented reality applications and their effect on tourist engagement: a hybrid review
Purpose This study consolidates insights on the role of virtual reality (VR) and augmented
reality (AR) in tourism engagement (TE). In addition, it suggests new directions for research …
reality (AR) in tourism engagement (TE). In addition, it suggests new directions for research …
[HTML][HTML] Impact of the rating system on sentiment and tone of voice: A Booking. com and TripAdvisor comparison study
Online reviews have bridged the gap between traditional word-of-mouth and viral
communication, influencing peer's decision processes. Analyzing tourists' online reviews …
communication, influencing peer's decision processes. Analyzing tourists' online reviews …
Exploring the intersections of Tourism and Hospitality: A review and research agenda
This study comprehensively reviews the literature since 2000 addressing contemporary
tourism and hospitality research. The research conducted bibliometric analysis and topic …
tourism and hospitality research. The research conducted bibliometric analysis and topic …
[HTML][HTML] The impact of the COVID-19 pandemic on airlines' passenger satisfaction
This study aims to understand airline passengers' satisfaction trends by analyzing the most
influential factors on satisfaction before and during the COVID-19 pandemic. The sample …
influential factors on satisfaction before and during the COVID-19 pandemic. The sample …
Understanding the importance of sport stadium visits to teams and cities through the eyes of online reviewers
This study explores the relationships among sport stadium visitors' experiences, satisfaction,
team brand image, and destination image. A text mining approach was first used to analyse …
team brand image, and destination image. A text mining approach was first used to analyse …
The impact of marketing mix elements on tourist's satisfaction towards Five Stars Hotel Services in Dubai during COVID-19
Purpose: Tourist satisfaction measures the prosperity of a business and tourism sector. If
there are many satisfied tourists, the tourism sector will profit, but if there are many less …
there are many satisfied tourists, the tourism sector will profit, but if there are many less …
Leveraging evolutionary psychology for tourism research: Identifying and addressing key challenges
Evolutionary psychology has led to an increasing number of important and novel findings on
tourist and resident attitudes and behaviors. However, in parallel with such advances …
tourist and resident attitudes and behaviors. However, in parallel with such advances …
Restaurant containment measures and perceived service quality: Implications for future pandemics
Purpose This study aims to identify the impact of restaurant pandemic mitigation measures
on perceived service quality. Design/methodology/approach A total of 15,251 reviews were …
on perceived service quality. Design/methodology/approach A total of 15,251 reviews were …
Distribution differentiation and influencing factors of the high-quality development of the hotel industry from the perspective of customer satisfaction: A case study of …
Y Ma, H Li, Y Tong - Sustainability, 2022 - mdpi.com
Achieving customer satisfaction is an important goal of the high-quality development (HQD)
of the hotel industry. The purpose of this study is to summarize the spatial distribution …
of the hotel industry. The purpose of this study is to summarize the spatial distribution …
Structure of REDEE and EJMBE research: a bibliometric analysis
Purpose Evaluating existing literature can lead to a better understanding of a scientific
journal's state of the art. In this sense, this study aims to analyze the global research …
journal's state of the art. In this sense, this study aims to analyze the global research …