Theory of value co-creation: a systematic literature review

M Galvagno, D Dalli - Managing service quality, 2014 - emerald.com
Purpose–The purpose of this paper is to summarize and classify extant research and to
better understand the past, present, and future state of the theory of value co-creation. Its …

Collaborative innovation with customers: A review of the literature and suggestions for future research

CR Greer, D Lei - International Journal of Management …, 2012 - Wiley Online Library
Collaborative innovation with customers or users is increasingly important for the
development of new products and services. In this paper we provide a review of the …

Co-creation: The new kid on the block in public governance

C Ansell, J Torfing - Policy & Politics, 2021 - bristoluniversitypressdigital.com
This article has three objectives. The first is to show that while co-production was originally
tied to service production, co-creation has broader applications in the field of public …

Value co-creation: concept and measurement

KR Ranjan, S Read - Journal of the academy of marketing science, 2016 - Springer
The surge in academic and practical interest in the topic of value co-creation (VCC)
highlights an equivocal understanding of its conceptual boundaries and empirical …

Value co-creation through social innovation: A study of sustainable strategic alliance in telecommunication and financial services sectors in Bangladesh

MM Babu, BL Dey, M Rahman, SK Roy… - Industrial Marketing …, 2020 - Elsevier
The formulation of strategic alliance by commercial, social and government organizations
has potential to simultaneously achieve market related success and develop solution to …

It takes Two to Tango? Understanding the C o‐production of Public Services by Integrating the Services Management and Public Administration Perspectives

SP Osborne, K Strokosch - British Journal of Management, 2013 - Wiley Online Library
We propose an important theoretical development for our understanding of the co‐
production of public services. It combines the insights from both public administration and …

Fostering a trans-disciplinary perspectives of service ecosystems

RF Lusch, SL Vargo, A Gustafsson - Journal of Business Research, 2016 - Elsevier
This article provides a brief introduction and comments on the articles in this special issue
on transdisciplinary perspectives of service-dominant logic. Insights are provided that draw …

The MINDS method: integrating management and interaction design perspectives for service design

J Grenha Teixeira, L Patrício… - Journal of Service …, 2017 - journals.sagepub.com
As technology innovation rapidly changes service experiences, service designers need to
leverage technology and orchestrate complex service systems to create innovative services …

Who in the firm can create sustainable value and for whom? A single case-study on sustainable procurement and supply chain stakeholders

F Boruchowitch, MMC Fritz - Journal of Cleaner Production, 2022 - Elsevier
Sustainable value creation is a term that is widely used in sustainable business model
literature, and it is gaining importance in other management fields. While there is still …

Value co-creation and social media: Investigating antecedents and influencing factors in the US retail banking industry

LEC Ferm, P Thaichon - Journal of Retailing and Consumer Services, 2021 - Elsevier
This study seeks to examine and unearth antecedents to co-creation behaviours within a US
retail banking context. A critical aspect for marketing managers and academics alike, co …