The student-as-consumer approach in higher education and its effects on academic performance

L Bunce, A Baird, SE Jones - Studies in Higher Education, 2017 - Taylor & Francis
Students studying at universities in England have been defined as customers by the
government since the introduction of student tuition fees. Although this approach has been …

Student perceptions of themselves as 'consumers' of higher education

M Tomlinson - British Journal of Sociology of Education, 2017 - Taylor & Francis
This article first offers a survey of what has become an area of increasing interest in higher
education: the rise of the so-called 'student-consumer'. This has been linked in part to the …

Social media in higher education: A framework for continuous engagement

V Kumar, P Nanda - International Journal of Information and …, 2019 - igi-global.com
Distance education or learning has been around for a long time and with the advent of
mobile devices like the smart phone, it is inevitable that mobility impacts the distance …

[HTML][HTML] An investigation of first-year students' and lecturers' expectations of university education

S Hassel, N Ridout - Frontiers in psychology, 2018 - frontiersin.org
Transition from school to university can cause concern for many students. One issue is the
gap between students' prior expectations and the realities of university life, which can cause …

Engagement through partnership: Students as partners in learning and teaching in higher education

C Bryson - 2016 - Taylor & Francis
Higher Education in the United Kingdom has rather lagged behind other countries in
developing an interest in, scholarly research on, and realisation about the importance of …

Quality assessment in higher education using the SERVQUALQ model

S Đonlagić, S Fazlić - Management: journal of contemporary …, 2015 - hrcak.srce.hr
Economy in Bosnia and Herzegovina is striving towards growth and increased employment
and it has been proven by empirical studies worldwide that higher education contributes to …

The impact of social media marketing and brand credibility on higher education institutes' brand equity in emerging countries

CH Perera, R Nayak, LTV Nguyen - Journal of Marketing …, 2023 - Taylor & Francis
Social media marketing facilitated prospective students to communicate and collaborate to
gather information relevant to higher education institutions and their respective brand equity …

[图书][B] Student engagement in the digital university: Sociomaterial assemblages

L Gourlay, M Oliver - 2018 - taylorfrancis.com
Student Engagement in the Digital University challenges mainstream conceptions and
assumptions about students' engagement with digital resources in Higher Education. While …

[PDF][PDF] The Impact of electronic-word-of mouth on e-loyalty and consumers'e-purchase decision making process: A Social media perspective

CH Perera, R Nayak, NVT Long - International Journal of Trade …, 2019 - academia.edu
The idea behind the concept of Electronic Word-of-Mouth (e-WOM) is important to the
visibility of individuals and businesses on social media. Although the e-WOM is increasingly …

The impact of subjective norms, eWOM and perceived brand credibility on brand equity: application to the higher education sector

CH Perera, R Nayak, LTV Nguyen - International Journal of …, 2020 - emerald.com
Purpose The growing competitive environment in which higher education institutes are
immersed has caused them to strengthen their competitive position of a brand and its equity …